Assistant Restaurant Manager - Premium Dining Operations

Join Jollibee Foods Corporation as an Assistant Restaurant Manager and play a pivotal role in delivering exceptional dining experiences in Bali’s most vibrant locations. This is your opportunity to grow with a globally recognized brand while contributing to the operational excellence of our premium dining outlets in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung.

As an Assistant Restaurant Manager, you will be at the heart of our operations, ensuring that every guest leaves with a memorable experience. You will work closely with our team to maintain high standards of food quality, service efficiency, and customer satisfaction. This role is perfect for those who are passionate about food service and looking to take their career to the next level in a dynamic and fast-paced environment.

📋 Tanggung Jawab Pekerjaan

• Oversee daily restaurant operations, including staff scheduling, inventory management, and food cost control.
• Ensure compliance with health and safety regulations, including food handling and sanitation standards.
• Train and develop front-of-house and back-of-house staff to maintain high service standards.
• Monitor and analyze sales performance to identify trends and opportunities for improvement.
• Coordinate with the central kitchen to ensure timely delivery of ingredients and maintain consistent food quality.
• Resolve customer complaints and maintain a high level of customer satisfaction.
• Participate in regular staff meetings and contribute to the development of operational policies and procedures.
• Assist in the implementation of marketing initiatives to promote our brand and drive customer engagement.

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in restaurant management or a similar role in the food service industry.
• Proven track record of successfully managing a team and driving operational efficiency.
• Strong knowledge of food safety and sanitation standards, including HACCP and ISO 22000.
• Familiarity with POS systems such as Square, Toast, or similar restaurant management software.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with staff and customers.
• Ability to work under pressure and manage multiple tasks simultaneously in a fast-paced environment.
• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Certification in Restaurant Management or a similar relevant certification is a plus.

🛠️ Keahlian

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